Careers

Location: Cedarburg, WI
Type: Full-time
Compensation: Salary + bonus structure

The role
Our Inside Sales Agent is the first point of contact for many of the homeowners we serve. You'll respond to new inquiries, learn what each person needs, and connect them with the right next step on our team. You're organized, quick to follow up, and great on the phone, and you understand that every call is the start of a long-term relationship rather than a single transaction.

What you'll do

• Respond promptly to inbound leads from our website, phone, text, and social channels.

• Have genuine conversations to understand each homeowner's situation, timeline, and needs.

• Schedule appointments for our agents and home services team, including consultations and home walkthroughs.

• Follow up consistently with past clients and existing contacts through calls, texts, and emails.

• Keep accurate, detailed records of every interaction in our CRM (Follow Up Boss).

• Use and help refine our call scripts, follow-up sequences, and lead-nurture processes.

• Track your activity and conversion numbers and share what you're learning with the team.

What we're looking for

• 2+ years of experience in inside sales, customer service, or another phone-heavy role.

• A warm, confident phone presence and strong listening skills.

• Excellent follow-through; you don't let things slip.

• Comfort working in a CRM and learning new tools (Follow Up Boss experience is a plus).

• A real estate license, or interest in obtaining one, is a plus but not required.

• Curiosity about homes and a genuine desire to help people.

Interested?

Text a video to 262-474-5509 to introduce yourself and let us know why you'd be a good fit.